Last Updated: 28th October 2026

Data Deletion

This page explains how to delete the data that our social media tool, Konzept Social Media (social.konzept.ba), holds about you. Our Privacy Policy lists what that data is.

1. Remove the app from Facebook

This stops the app from reading or posting anything new:

On Facebook, open Settings & privacy, then Settings.
Open Business integrations (on some accounts: Apps and websites).
Find Konzept Social Media, select it and click Remove.

Removing the app makes the access tokens we hold invalid at once.

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2. Ask us to delete your data

Send an email to info@konzept.ba with the subject Data deletion request. Tell us the name of the Facebook Page or Instagram account.

We then delete your profile data, the connected Pages and accounts, the access tokens, and the posts, comments and insights we stored. We confirm by email when it is done, within 30 days.

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3. What we must keep

If you are a client, we keep invoices and contract records for as long as the law requires. They do not contain your Facebook or Instagram data.

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4. Contact us

Konzept
Address: Radnicka bb, Sarajevo, Bosnia and Herzegovina
Email: info@konzept.ba
Phone: 061 442 685