Common Questions

We’re a Sarajevo-based digital agency working with clients across Europe and beyond. We design and build websites, web apps, mobile apps, and custom software, backed by SEO, AI automation, and ongoing support. In short, we take you from concept to a digital product that performs.

Everything from focused single-site builds to complex, multi-site and full-stack platforms for established companies. If it’s digital and it needs to perform, we’re a fit.

Konzept offers twelve services: web development, mobile app development, software development, e-commerce, SEO and AEO, AI automation, design systems, digital strategy, advertising, product launch, website migration and enterprise solutions. We run all of them from Sarajevo for clients in Bosnia and across Europe. See what each one covers on our services page.

Yes. Konzept is a web development agency based in Sarajevo, Bosnia and Herzegovina, founded in 2016. We design and build websites from that office and work remotely with clients across Europe. Most website builds take four to eight weeks. See scope, process and timelines on our web development page.

Konzept publishes dedicated pages for seven industries: e-commerce, finance, healthcare, education, technology, legal and nonprofit. Each one sets out the problems that sector brings, the solutions we build for it, and the case studies behind the claim. Start from our industries page.

Konzept works from Sarajevo with a small in-house team: Adnan, Founder and CEO; Alen, Creative Director; Vaha, Lead Developer; Mirza, Project Manager; Adis, Full Stack Developer; and Azra, UX Designer. You work with the same people from the first call to launch. Meet the team on our about page.

Konzept publishes a case study for each project we show. Each one gives the brief, the scope, the design decisions and the finished build, with screenshots of the live product. We do not publish performance figures we cannot verify with the client, so ask for references on a call. Read them on our work page.

Launch is the start, not the finish. We offer ongoing maintenance, performance monitoring, and iteration plans so your product stays fast, secure, and effective as your business grows.

Yes. Many clients stay with us on monthly maintenance and growth retainers covering updates, bug fixes, performance, and continuous improvement. We’ll recommend the right level for your product.

It depends on scope and complexity. We offer fixed-scope pricing for builds and monthly retainers for ongoing work, you’ll find starting points on our pricing page, and we’ll tailor a quote to your specific needs.

Most website projects run four to ten weeks from kickoff to launch. Larger platforms and custom software take longer, we’ll give you a realistic timeline during discovery, not an optimistic guess.

Book a call and tell us about your goals. We’ll talk through scope, timelines, and budget, then put together a tailored proposal, no obligation.

Fixed-scope projects start at €14,500. That is the Growth plan: a four to eight week website or app build with discovery, design, development, CMS, SEO foundations and three months of support. Monthly partnerships start lower, at €1,200 for the Support plan. Every price is listed on our pricing page.

Growth, from €14,500 over four to eight weeks, covers discovery, design, development, CMS and SEO foundations. Scale, from €29,500 over eight to fourteen weeks, adds a design system, integrations and multi-language setup. Enterprise, from €44,000, adds custom software, API architecture and twelve months of support. The full feature lists are on our pricing page.

SEO and AEO support starts at €750 per month. It covers an SEO and AI audit, schema and structured data implementation, information architecture refinement, authority and entity optimisation, and ongoing visibility monitoring. You can run it standalone or add it to any project or retainer. See it beside every other price on our pricing page.

Every engagement starts with discovery, understanding your goals, your users, and your constraints. From there we move through strategy, design, development, and launch, with structured check-ins at each stage so you always know where things stand.

Both, under one roof. Our strategists, designers, and developers work as one team, so your product is cohesive end to end and nothing gets lost in handoffs.

As involved as you’d like. We keep communication clear and structured, regular updates, shared decisions, and no jargon, so you stay informed without the project eating your week.

Yes. Konzept designs and builds custom websites on modern stacks, with responsive layouts, headless CMS integration so your team can edit without a developer, and technical SEO built in from the start. Most builds take four to eight weeks. See the full scope on our web development page.

Yes. Konzept builds online stores on Shopify, WooCommerce or a fully custom stack. Work covers product pages, checkout flow, payment integration, real-time stock tracking, mobile-first design and analytics dashboards for sales and product performance. See the full scope on our e-commerce page.

Yes. Konzept builds native and cross-platform mobile apps for iOS and Android, using React Native or Flutter when one codebase is the better trade. Work covers UX design, offline capability, push notifications, app store listings, and maintenance after release. See the full scope on our mobile app development page.

Yes. Konzept builds SaaS platforms, internal dashboards, admin panels, and REST or GraphQL APIs, and connects them to the CRMs, ERPs and payment systems you already run. We deploy on AWS, GCP or Azure with CI/CD pipelines and monitoring. See the full scope on our software development page.

Yes. Konzept runs technical SEO, schema and structured data, information architecture, content mapping, Core Web Vitals work and ongoing visibility monitoring. The service is platform-agnostic and works with any CMS. It starts at €750 per month, standalone or added to a project. See the full scope on our SEO and AEO page.

Yes. Konzept builds and manages campaigns on Google Ads, Meta and LinkedIn, including retargeting. Every account gets pixel and server-side conversion tracking, a UTM structure, attribution modelling and a monthly report with the spend breakdown and what we changed. See the full scope on our advertising page.

Design systems, yes. Konzept builds them in Figma and code: colour, type and spacing tokens, a reusable component library, documentation and governance rules. Brand work runs inside our website and e-commerce builds, as the Evapify, WAGA and Infonet case studies show. See the full scope on our design systems page.

Yes. We build on clean, scalable code with Core Web Vitals, load speed, and accessibility considered from the start, not bolted on afterward. Performance is part of the build, not an upsell.

We do. From technical SEO and site structure to performance and content, we make sure your product is built to be found, not just built to look good.

Either. Konzept integrates a headless CMS so your team edits content without a developer, and we work with all major CMS platforms, WordPress included, or a fully custom build. The choice follows your content model, your team and your integrations, not a house preference. See how we decide on our web development page.

Yes. Konzept integrates Stripe, PayPal, Apple Pay and local payment providers, real-time stock tracking that syncs with your warehouse or fulfilment system, and analytics dashboards for sales, traffic, customer behaviour and product performance. We also connect CRMs, ERPs and third-party APIs. See the full scope on our e-commerce page.

Konzept improves the foundations that help answer engines retrieve and understand your content: structured data, clear answer-first writing, information architecture and entity consistency. This work can support visibility in ChatGPT, Perplexity, Gemini, Claude and Google AI Overviews. No agency can promise inclusion or a citation. See what the service covers on our SEO and AEO page.