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FAQs
Common Questions
General
What does Konzept do?
We’re a Sarajevo-based digital agency working with clients across Europe and beyond. We design and build websites, web apps, mobile apps, and custom software, backed by SEO, AI automation, and ongoing support. In short, we take you from concept to a digital product that performs.
What size projects do you take on?
Everything from focused single-site builds to complex, multi-site and full-stack platforms for established companies. If it’s digital and it needs to perform, we’re a fit.
Post-Launch & Support
What happens after launch?
Launch is the start, not the finish. We offer ongoing maintenance, performance monitoring, and iteration plans so your product stays fast, secure, and effective as your business grows.
Do you offer ongoing support or retainers?
Yes. Many clients stay with us on monthly maintenance and growth retainers covering updates, bug fixes, performance, and continuous improvement. We’ll recommend the right level for your product.
Pricing & Timelines
How much does a project cost?
It depends on scope and complexity. We offer fixed-scope pricing for builds and monthly retainers for ongoing work, you’ll find starting points on our pricing page, and we’ll tailor a quote to your specific needs.
How long does a typical project take?
Most website projects run four to ten weeks from kickoff to launch. Larger platforms and custom software take longer, we’ll give you a realistic timeline during discovery, not an optimistic guess.
How do we get started?
Book a call and tell us about your goals. We’ll talk through scope, timelines, and budget, then put together a tailored proposal, no obligation.
Process
What does your project process look like?
Every engagement starts with discovery, understanding your goals, your users, and your constraints. From there we move through strategy, design, development, and launch, with structured check-ins at each stage so you always know where things stand.
Do you handle both design and development?
Both, under one roof. Our strategists, designers, and developers work as one team, so your product is cohesive end to end and nothing gets lost in handoffs.
How involved will I need to be?
As involved as you’d like. We keep communication clear and structured, regular updates, shared decisions, and no jargon, so you stay informed without the project eating your week.
Technical & SEO
Will my site be fast and built to perform?
Yes. We build on clean, scalable code with Core Web Vitals, load speed, and accessibility considered from the start, not bolted on afterward. Performance is part of the build, not an upsell.
Do you handle SEO as well as development?
We do. From technical SEO and site structure to performance and content, we make sure your product is built to be found, not just built to look good.