How are franchises with businesses across the country (and sometimes even globe) able to keep their branding and marketing consistent? In this episode Jenna interviews Jacob Eisenberg, Director of Marketing for Tint World Automotive Styling Centers. With over 60 franchises worldwide,
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The term Net Promoter Score (NPS) may sound daunting, but like most aspects of customer service/sales, it’s not that scary. If you’ve ever had a really terrible experience at a restaurant—the waiter forgets your order, there’s hair in your food, etc.—chances
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